MODERN MANAGEMENT THEORIES
I will discuss two modern management
theories which are very important for any manager entrusted with critical
decision- making responsibilities. They are- System Theory andContingency
theory. Let us take them one by one:
1) System Theory:
Systems theory assumes that views the organization as unified purposeful
systems composed of interrelated parts. It believes that any activity taken up
by any single department will affect other departments in varying degree of
proportions.
Some key concepts:
a)Subsystem-
The department is a subsystem of plant, plant is a subsystem of company,
company is subsystem of conglomerate or
industry , industry is subsystem of national economy and national economy is
subsystem of world economy.
b) Synergy-
It means that each department working separate and independently will be
less efficient that all departments working in coordination
towards goal.
c) Open
and closed subsystem- If a subsystem interacts with the environment ,
it is called open subsystem and those subsystems which do not interacts
with the environment are called closed system.
d) System
Boundary- Closed system boundary is rigid and less
subjected to change. On the other hand Open Systems are more
flexible.
e) Feedback: In
order to control systems, feedback is very important. It can be related to
product, process,
market, demand and changing trends and needs of the customer. It helps company
evolve and pass the test of
time.
2) Contingency Theory:
This theory believes that no particular
method is best fit for all situations. It depends on many factors which will
vary from condition to condition. A contingency manager is expected to see
which method to use in that particular case after analysing it thoroughly.
Example:
Suppose a situation where a manager has to decide what is to be done to
encourage worker to increase productivity. A classical theorist
will say that work methods needs to be changed to simplify the process for
worker. A behavioral scientist may say to incorporate job enrichment
to allow for greater autonomy and break the monotony by giving more
responsibility. In such case it is the responsibility of the manager to decide
what to be used. If the labour is unskilled and training cost is high or
unfeasible, he should go for work simplification method. And if worker is
skilled driven by pride in their ability, job enrichment will be a better
option.
These two theories always need to be kept
in mind before taking any decision as it affects the whole company.


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